Terms of Service

Last Updated: February 21, 2026

1. Agreement to Terms

By accessing or using AI Company OS ("the Platform," "Service," "we," "us," or "our"), you ("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

AI Company OS is a business intelligence and management platform that provides AI-powered agents ("AI Agents") to assist with strategic planning, marketing, finance, operations, technology, human resources, compliance, and other business functions. The AI Agents generate responses, analyses, reports, and recommendations ("Outputs") based on artificial intelligence models provided by third-party AI service providers.

3. AI Output Disclaimer

THIS IS A CRITICAL SECTION. PLEASE READ CAREFULLY.

AI Agents are powered by large language models (LLMs) from third-party providers. While we strive to provide helpful and accurate information, you acknowledge and agree that:

  • Outputs are not guaranteed to be accurate, complete, or current. AI-generated content may contain errors, omissions, or outdated information. All factual assertions, data, statistics, and recommendations should be independently verified before reliance.
  • Outputs do not constitute professional advice. Nothing generated by the AI Agents constitutes legal, financial, medical, tax, accounting, or other professional advice. You should consult qualified professionals for decisions in these domains.
  • Human review is required. You are responsible for reviewing, evaluating, and validating all AI-generated Outputs before using them in any business decision, document, communication, or process.
  • Outputs may vary. The same or similar inputs may produce different Outputs at different times. AI models are probabilistic in nature and do not guarantee consistent results.
  • Outputs reflect AI model capabilities, not our views. The content generated by AI Agents does not represent the opinions, endorsements, or recommendations of AI Company OS or its operators.

4. Acceptable Use

You agree to use the Service only for lawful business purposes and in compliance with all applicable laws and regulations. You shall not:

  • Use the Service to generate content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.
  • Use the Service to generate content that infringes upon the intellectual property rights of any third party.
  • Attempt to reverse engineer, decompile, or extract the underlying AI models or algorithms.
  • Use the Service to develop competing AI products or services, or to train competing AI models.
  • Use the Service to generate spam, phishing content, malware, or any form of deceptive content.
  • Submit sensitive personal data (including health records, Social Security numbers, or financial account numbers) unless expressly supported and documented by the Platform.
  • Circumvent any rate limits, access controls, or safety mechanisms implemented by the Platform.
  • Share, transfer, or sublicense your account credentials or API keys to any third party.
  • Use the Service in any manner that could damage, disable, overburden, or impair the Service.

5. Your Content and Data

Ownership. You retain all ownership rights to the content, data, and information you submit to the Platform ("Your Content"). You also own the Outputs generated by the AI Agents in response to Your Content, subject to the limitations described herein.

License Grant. By submitting Your Content to the Platform, you grant us a limited, non-exclusive license to process Your Content solely for the purpose of providing the Service to you. We will not use Your Content to train AI models or for any purpose other than delivering the Service.

Data Storage. Your Content, including conversation history, reports, knowledge base entries, and agent configurations, is stored in our secure database infrastructure to enable the Service's functionality, including cross-conversation memory and knowledge management features. You may delete your data at any time through the Platform's interface.

6. Third-Party AI Providers

The Service utilizes AI models from third-party providers, which may include but are not limited to Anthropic (Claude), OpenAI (GPT), Google (Gemini), Meta (Llama), and Mistral AI. By using the Service, you acknowledge that:

  • Your interactions with AI Agents are processed through these third-party providers' APIs in accordance with their respective terms of service and privacy policies.
  • When using the Platform's managed API keys, your data is transmitted to these providers solely for the purpose of generating Outputs. Under the API/commercial terms of these providers, your data is not used to train their AI models.
  • The availability, performance, and capabilities of AI Agents may be affected by changes to third-party providers' services, models, or policies.
  • We are not responsible for the actions, omissions, or policies of third-party AI providers.

7. Account and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms.

8. Subscription and Payment

Access to certain features of the Service requires a paid subscription. Payment terms, pricing, and billing cycles are as described on the Platform's pricing page. All fees are non-refundable except as required by applicable law or as expressly stated in our refund policy. We reserve the right to modify pricing with 30 days' advance notice.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AI ENTERPRISE OS AND ITS OPERATORS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

YOU EXPRESSLY ACKNOWLEDGE THAT AI-GENERATED OUTPUTS MAY CONTAIN ERRORS AND THAT YOU ASSUME ALL RISK ASSOCIATED WITH YOUR USE OF SUCH OUTPUTS. WE ARE NOT LIABLE FOR ANY DAMAGES ARISING FROM YOUR RELIANCE ON AI-GENERATED CONTENT WITHOUT INDEPENDENT VERIFICATION.

10. Indemnification

You agree to indemnify, defend, and hold harmless AI Company OS and its operators from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) your Content or any use of Outputs generated through your account.

11. Intellectual Property

The Service, including its design, features, functionality, and underlying technology (excluding Your Content and Outputs), is owned by AI Company OS and is protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or other brand features.

12. Termination

Either party may terminate these Terms at any time. We may suspend or terminate your access to the Service immediately if you violate these Terms. Upon termination, your right to use the Service ceases immediately. You may request export of your data within 30 days of termination, after which we may delete your data in accordance with our data retention policies.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes through the Platform or via email. Your continued use of the Service after such changes constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware.

15. Contact

If you have any questions about these Terms, please contact us through the Platform's support channels.

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